Our surveillance and response monitoring center meets or exceeds all Underwriters Laboratories (UL) standards for safety and quality by incorporating redundant alarm signal processing servers and dual backup power generators.   The command center is equipped with state-of-the-art video and two-way audio technology.

The virtual guards (operators, agents) respond to alarm-based events.  Video signals are received remotely over the internet from equipment installed on your site. The monitoring agents see your facility in real time and will intervene based on your customized instructions on how to handle a security breach, whether that is to engage in two-way communication instructing the intruder to leave the site and/or call police.  Additionally, virtual guards can make video tours of your site on a regular schedule to provide visual security check for suspicious behavior.

Staffed 24/7/365  with multiple skilled “guards” who are closely supervised and specially trained to respond to emergencies, the monitoring center provides local police, fire departments and emergency personnel with a comprehensive database containing vital information pertinent to the individual needs of the customer.  Nothing gets missed on your site.  

Like air traffic controllers, the agents are required to take frequent breaks to keep them alert in the middle of the day or night.  Additionally, unlike most guards on the ground, our “virtual guards” are paid a livable wage so they are not having to work multiple jobs to make ends meet, which further prevents them from falling asleep on the job.  So you can rest assured, our operators are standing by to alert the proper authorities so that you don’t loose sleep worrying about your construction site.